Dear Customer,
Thank you for purchasing a MAXIDOR product.
At MAXIDOR we believe in our products. We do not profess that our products are indestructible. However, we are of the opinion that our products are the strongest that you will find commercially for your money. In the unlikely event of an intrusion we offer the MAXI Buy-Back guarantee.
We are so confident that our product will withstand the onslaught of an ill-minded attack that we are willing to replace, repair or refund any product that has not lived up to this expectation. This service is rendered under the MAXI Buy-Back guarantee. The terms and conditions of this service are clearly stated below.
Please familiarize yourself with the conditions. It could save you money!
CONDITIONS:
1. Only Maxidor Products are covered by this guarantee
2. The product must have been purchased after 1 July 2008
3. The product must have been installed by a Maxidor approved installer or a Maxidor Franchisee or Agent
4. The property where the product was installed must have the standard “Protected by Maxidor” sign boards in display
5. These signs must have been installed as per Maxidor’s discretion in terms of number of signs and actual placing on the protected premises
6. Modifications to the standard product range (unless pre-approved by Maxidor) will render the guarantee void
7. In the unlikely event of a breach through a Maxidor product, the incident must be reported to Maxidor and the SAPS and a case number obtained (within 24 hours)
8. Maxidor will inspect the break-in and arrange for the repairs/refund/replacement
9. The service is not transferable and only the client (purchaser) may claim. The client must produce a signed copy of this letter in the event of a claim
10. Only the product that has been breached will be covered and any other damaged product will be repaired at the clients expense; if so instructed
11. If exceptional extra human effort was used the guarantee will not be offered. Examples of exceptional force would be where the product has been ripped from the mountings by a vehicle, acts of God, Fire, etc.
12. Only fully paid-up product is covered
13. Value of the product must be in excess of R1 000,00
14. This guarantee does not waive any of Maxidor’s rights under the Sales Agreement
We trust that you will see this letter as evidence that we are dedicated to giving you peace of mind. We trust that you will enjoy the protection we offer.
Regards
Maxidor (Pty) Ltd
Tags: burglar bars, buy back, home security, maxidor security, terms and conditions
